At BitBat, your personal information is our top priority. What data we collect, why we collect it, and how we keep it safe — it's all explained here in plain, straightforward English. No complex legal jargon — just clear, honest information you can actually understand.
How we work to protect your data at BitBat
Every transaction and piece of personal data on BitBat is protected by bank-grade 256-bit SSL encryption. No third party can access this information under any circumstances.
BitBat never sells your name, phone number, email, or betting information to third-party advertisers or data brokers. Your data is used exclusively to provide our services.
You have the right to view, correct, or request deletion of any data BitBat holds about you. These requests can be made through Account Settings or by contacting Support.
BitBat uses cookies solely to improve service quality and personalise your experience. No tracking cookies are shared with third parties.
BitBat collects KYC information solely for legal compliance and withdrawal purposes. This data is stored on secure servers and is never used for any unnecessary purpose.
BitBat follows international data protection standards (GDPR). This means your consent is obtained before your data is collected, and the purpose of its use is clearly communicated.
BitBat collects two types of information from you — data you provide directly, and data generated automatically as you use the platform. See the table below for full details.
| Data Type | What information is included | How it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | In the registration and KYC forms |
| Contact Information | Email address, mobile number, postal address | In registration and profile settings |
| Financial Information | Mobile banking number, transaction history | On deposits and withdrawals |
| Usage Data | Betting history, game logs, session duration | Logged automatically |
| Device information | IP address, browser type, device model | Time of platform access |
Please note: BitBat never stores your password, full card number, or mobile banking PIN. This information is only transmitted to the relevant payment gateway's servers at the time of a transaction.
BitBat collects each piece of information for a specific reason. No data is collected without a clear purpose. All purposes are explicitly outlined below.
If you do not wish to receive marketing emails or SMS messages, you can opt out via your account settings. However, important security and transaction-related notifications cannot be disabled.
The BitBat website and app use various types of cookies. Cookies are small files stored in your browser that help make your experience smoother.
To disable cookies: You can disable cookies in your browser settings. However, doing so may affect your login session and certain features.
BitBat protects your data with multiple layers of security. If one layer fails, the remaining layers continue to keep your information safe.
You can also play a part in keeping your account safe: Use a strong password, keep 2FA enabled, and contact Support immediately if you notice anything suspicious.
BitBat doesn't hold your data beyond what's necessary. Each type of information has a defined retention period.
Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to you.
BitBat respects your control over your own data. The rights listed below are yours, and BitBat is committed to helping you exercise them.
To exercise these rights support@bitbat.clickor contact us via live chat. All requests will be responded to within 30 days.
BitBat strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.
If a parent or guardian believes Their child under 18 has opened a BitBat account — please immediately support@bitbat.clickto let us know. We will close that account and delete all associated data.
Age verification is mandatory during registration. Additional documents may be requested in suspicious cases. BitBat makes no compromises when it comes to protecting minors.
BitBat may update this Privacy Policy from time to time — in response to service changes, legal requirements, or technological developments. You will be notified of significant changes via your registered email or an in-app notification before they take effect.
For any questions, requests, or complaints regarding your data, please get in touch with us. BitBat has a dedicated Data Protection Officer who handles these matters directly.
If you believe your privacy has been violated, please contact BitBat support first. If the issue is not resolved, you have the right to file a complaint with the relevant regulatory authority.
At every step, your privacy is our highest priority
Every piece of data between BitBat's servers and your device is fully encrypted — no one can intercept it along the way.
BitBat collects only the minimum information required to deliver its services — nothing more.
Your name, phone number, and betting information will never be passed to advertisers or data brokers — that's our commitment.
Each type of data has a defined retention period — once that period ends, it is securely deleted.
A dedicated third-party security team regularly audits BitBat's security infrastructure to identify and address vulnerabilities.
For any questions about your data, chat with us live around the clock in English — fast, effective support whenever you need it.
BitBat respects these rights and is committed to helping you exercise them
You can request to view all information we have collected about you
You may request that any inaccurate or outdated information be corrected.
You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You may object to your data being used for marketing or any other purpose.
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