Legal Document · Last Updated: June 2026

BitBat Terms & Conditions — Explained in Plain English

Creating an account on BitBat means you accept these Terms. We've written everything in plain, straightforward language — not dense legal jargon — so you can genuinely understand what you're agreeing to. It'll take a few minutes to read, but it's worth knowing for your own benefit.

Fully in Bengali Transparent Terms June 2026 Update
18+
Age Requirement
24 Hours
Refund Process
1
Per Person Per Account
SSL
Encrypted Protection

Key Highlights of the Terms & Conditions at a Glance

The key points of BitBat's Terms & Conditions, explained simply

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Eligibility
Age Requirements & Registration

Only individuals aged 18 or above may register an account on BitBat. No payouts are processed without age verification. Any account created using false information will be closed immediately.

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Payment
Deposit & Withdrawal Policy

Deposited funds must be used for betting or gaming before any withdrawal can be made — direct withdrawals of deposits are not permitted. KYC verification is required to process withdrawals. Winnings are typically processed within 1 hour.

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Bonus
Bonus Usage Terms

All BitBat bonuses are subject to specified wagering requirements before any withdrawal can be made. Bonuses cannot be transferred to another account or converted to cash. Each user is entitled to claim a given bonus only once.

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Prohibited
Prohibited Activities

Creating multiple accounts, abusing bonuses, match fixing, or engaging in any form of fraud is strictly prohibited. If any such activity is detected, the account along with its balance will be permanently confiscated.

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Security
Account Security & Privacy

Your account password and login credentials are strictly confidential. If you share your account or allow someone else to use it, you bear full responsibility for any consequences. BitBat will never ask for your password via phone or email.

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Disputes
Complaints & Dispute Resolution

For any complaints, contact BitBat Support first. If the issue remains unresolved within 72 hours, a formal complaint may be submitted. BitBat's decision is final and binding in all dispute resolutions.

01

Eligibility & Age Requirements

You must be at least 18 years of age to use BitBat's services. This is not just a rule — it is our firm commitment to protecting minors. BitBat may request a government-issued ID (NID or passport) for age verification at any time.

Important: If a national ID shows an age below 18, the account will be closed immediately and all balances may be forfeited.

  • BitBat's services are available to residents of Bangladesh and other designated countries.
  • Opening or using an account from a country where online betting is legally prohibited is not permitted.
  • All information provided at the time of registration must be truthful, accurate, and complete.
02

Account Registration & Management

Each individual may hold only one account on BitBat. Opening multiple accounts using the same name, address, phone number, or payment method is strictly prohibited. If detected, all associated accounts will be closed and balances may be confiscated.

Keeping your account login credentials confidential is entirely your responsibility. If you suspect any unauthorized access to your account, contact BitBat Support immediately. BitBat will not be held liable for any losses resulting from a failure to change a compromised password.

  • Your account must always have accurate and up-to-date contact information.
  • BitBat will never ask for your password, OTP, or card number over the phone or by email.
  • Allowing or renting your account to another person is strictly prohibited.
  • Withdrawals will be limited until KYC verification is completed.
03

Deposit & Withdrawal Policy

BitBat supports a range of Bangladeshi payment methods, including bKash, Nagad, and Rocket. Deposits are typically credited to your account within 5–15 minutes. In the event of a payment failure or delay, the policies of the relevant payment provider will apply.

Keep in Mind: Deposited funds cannot be withdrawn directly. A withdrawal request will only be accepted after the funds have been used in at least one bet or game.

  • Withdrawals will be returned via the same payment method used when making the deposit.
  • Withdrawal requests are typically processed within 1–24 hours.
  • In the case of suspicious transactions, BitBat may temporarily hold a withdrawal pending verification.
  • A maximum withdrawal limit may apply — limits vary depending on your VIP tier.
04

Betting Rules

Every bet placed on BitBat is considered final. Once a bet is confirmed, it generally cannot be cancelled or changed unless a specific technical error has occurred. Bets are accepted at the odds displayed at the time of confirmation.

Odds change quickly in live betting. If a bet is not accepted for any reason, or if a bet is confirmed at incorrect odds, BitBat reserves the right to void that bet and return the stake.

  • Bets placed before a match begins are settled based on the full match result.
  • If a match is cancelled, your stake will be refunded — see the match-specific terms for full details.
  • BitBat reserves the right to void any bet where incorrect odds were displayed due to a technical error.
  • If any match in an accumulator bet is cancelled, that leg is removed and the bet is settled at the remaining odds.
05

Bonus & Promotion Terms

BitBat offers welcome bonuses, reload bonuses, cashback, and special promotions from time to time. Each bonus has its own wagering requirements and expiry period. Please read the specific terms for each bonus carefully before claiming it.

What Does Wagering Mean? For example, if you receive a bonus of ৳100 with a 10x wagering requirement, you must place ৳1,000 in bets before you can make a withdrawal.

  • Bonuses may only be used for actual betting or gameplay — direct withdrawal is not permitted.
  • Each user is entitled to one bonus only — multiple bonuses from the same household or IP address are not allowed.
  • Wagering must be completed before the bonus expires, otherwise the bonus will be forfeited.
  • BitBat reserves the right to modify or cancel any bonus offer at any time.
06

Prohibited Activities

BitBat is committed to maintaining a fair and safe environment. If any of the following activities are detected, the account will be suspended immediately and the balance may be confiscated.

  • Multiple Accounts: Holding or creating more than one account under the same person's name.
  • Bonus Abuse: Using multiple accounts or tactics to circumvent bonus terms and conditions.
  • Money Laundering: Attempting to launder money through BitBat.
  • Match Fixing: Placing bets on, or using insider information about, fixed matches or rigged events.
  • Technical Advantages: Using bots, automated software, or hacking methods.
  • Another Person's Account: Accessing or operating another person's account.
07

Account Closure & Suspension

You can permanently close your account at any time by contacting Support. All pending bets must be settled and your balance withdrawn before closure.

BitBat may also close or temporarily suspend an account under certain circumstances — such as a breach of terms, suspicious activity, or failure to complete KYC verification. In such cases, any balance refund will be determined following an investigation.

  • For self-exclusion, you can close your account for 6 months, 1 year, or permanently.
  • Attempting to open a new account during a self-exclusion period is a breach of terms.
  • Bonuses and promotions do not apply to suspended or closed accounts.
08

Responsible Gaming Policy

BitBat believes betting should be a form of entertainment — not a solution to financial problems. That's why Responsible Gaming is an integral part of everything we do.

BitBat's Responsible Gaming Tools: Deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion — all of these tools are available in your account settings.

  • Never bet with borrowed or loaned money.
  • Be cautious of the urge to place larger bets in an attempt to recover losses.
  • If betting starts to affect your daily life, family, or work, take a break immediately.
  • For further assistance, contact our Play Responsibly View page.
09

Privacy & Data Protection

BitBat collects your personal information solely for the purposes of providing our services, completing KYC verification, and fulfilling legal obligations. Your data is never sold to third parties.

All data stored on our servers is protected with 256-bit SSL encryption. We may be required to disclose information under a lawful directive from a regulatory authority — in such cases, we will always comply with the law.

  • Full details on how long your data is retained and how it is used can be found in our Privacy Policy.
  • You can request the correction or deletion of your data — though in some cases this may not be possible for legal reasons.
10

Changes & Updates to Terms

BitBat reserves the right to update these Terms at any time. If changes are made, you'll be notified via your registered email or an in-app notification. Continued use of the service after any update constitutes acceptance of the revised Terms.

At least 7 days' notice will be given before any significant changes take effect. Minor editorial updates may be applied without prior notice.

Tip: Check this page once a month — the date of the last update is always visible in the hero section.

Play Responsibly — Help Is Always Available

If You're Concerned About Your Betting Play Responsibly page for free support resources.

Your Privacy Is Our Priority

To learn more about how BitBat uses and protects your information, please visit our Privacy Policy Read.

Simple Terms to Follow — BitBat Is Always Transparent

The Policies We Follow Are Designed With You in Mind

Clear Terms & Conditions

BitBat's terms and conditions are intentionally written in plain language — there are no hidden clauses or rules buried in fine print.

Advance Notice of Terms Changes

You'll be notified by email and in-app notification before any significant changes — you're never left in the dark.

Support for Any Query

If any part of the terms is unclear, feel free to ask via live chat in Bengali — support is available 24/7.

Fair Settlement

BitBat conducts an impartial investigation for any betting disputes. If an error is confirmed, the correct stake or winnings will be refunded.

Data Protection Guarantee

Your personal and financial information is protected with the highest level of encryption — never shared with any third party.

Responsible Gaming Protections

BitBat's Terms are not designed to work against users — every rule exists to protect you.

Frequently Asked Questions

Common Questions About Passwords & Mobile Browsers

If you forget your password, click the "Forgot Password?" link on the BitBat login page. Enter your registered email address or phone number, and an OTP or password reset link will be sent to you. If you don't see the email, check your spam folder. Reset links are typically valid for 15–30 minutes, so make sure to use it promptly. If you don't receive the OTP on your phone, wait a moment — there can occasionally be a slight delay depending on your mobile network. If you no longer have access to your registered email or phone number, contact BitBat Live Support directly. They will verify your identity and assist with manual account recovery. When setting a new password, use at least 8 characters with a mix of numbers and special characters — this keeps your account much more secure.

Yes, absolutely. BitBat's website is fully optimized for mobile browsers. Simply open bitbat.click in Chrome, Firefox, Safari, or any modern browser to enjoy the complete experience — Sports Betting, Live Casino, deposits, and withdrawals are all available directly from your browser. That said, the app does offer a few extra benefits that the browser version does not, such as push notifications, faster loading times, and offline saving. For lower data usage and faster speeds, the app is the better choice — but you can enjoy all of BitBat's services without downloading it. When using a mobile browser, always check that the correct domain (bitbat.click) appears in the address bar to avoid phishing sites.
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You've Read the Terms — Now Get Started

Bet safely and transparently on BitBat — fully in English, on your own terms.

For 18+ Only | Bet Responsibly

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